Receptionist (m/f/d)

Our Coffee Inn Hostel in Berlin-Schöneberg is a unique blend of modern design, first-class service and a friendly atmosphere. It has 62 rooms (1–4 beds) and a roof terrace offering a unique view over the rooftops of Berlin.

You can find further information about our hostel here: www.coffee-inn-hostel.com

Responsibilities

• Carrying out check-ins and check-outs
• Providing a warm welcome and looking after guests, as well as providing information
• Ensuring excellent guest service – dealing professionally with guest complaints and enquiries
• Recording and managing bookings
• Coordinating with other departments to ensure optimal room occupancy
• Assisting guests in the café
• Maintaining guest records and assisting with reporting
• Helping with general administrative tasks

Qualifications

• Experience in hotel or hostel reception; career changers are also welcome
• Service-oriented and communicative personality
• Knowledge of hotel software is an advantage
• Good command of German and English is essential
• Ability to work as part of a team, resilience and flexibility

If you’d like to work in an international environment, we warmly invite you to apply for the role of Receptionist (m/f/d).

We look forward to welcoming you soon as part of our team at our exciting hostel.